At Restoration Pros NY, we specialize in fast, reliable, and thorough water damage restoration in Plainview, NY, helping homeowners recover from water-related disasters. In this case study, we’ll walk you through a recent project where we helped a local homeowner recover from a serious toilet overflow, which required immediate and detailed repair.
The Cause of The Damage: A Sudden Toilet Overflow
Our client’s home problems began with a toilet overflow, which led to extensive water damage in the bathroom, living room, and laundry room. The homeowner reached out to us for help, and our team quickly stepped in to mitigate the damage and restore the affected rooms.
Our Step-by-Step Water Damage Restoration Process
In this section, you can see our action plan and the steps in our detailed process. From the initial assessment and water extraction to the final rebuilding touches, we made sure our client’s home was not only restored but improved, with a focus on safety and quality.
Initial Assessment and Water Extraction
A detailed assessment is crucial in tailoring the course of action and water restoration process. Here’s how we handled the situation when we arrived at the client’s home:
- Thorough Inspection: First, we performed a thorough inspection of the affected rooms to assess the extent of the damage caused by the water. The water from the overflow had spread to the bathroom, living room, and laundry room.
- Industrial-grade equipment: We used the latest equipment to extract standing water and prevent further damage.
- Moisture levels: We focused on reducing moisture levels throughout the property to prevent further damage, such as mold growth, structural weakening, or deterioration of materials.
Drying and Moisture Control
Once the water was removed, we used high-powered dehumidifiers and air movers to dry out the affected rooms. This step is crucial to prevent mold growth and reduce the risk of secondary water damage. We carefully monitored moisture levels in the walls, floors, and ceiling to ensure everything dried completely.
Asbestos Floor Tile Abatement
While working in the living room and laundry room, we discovered asbestos floor tiles that had been also affected by the water damage. Asbestos can be extremely dangerous because it releases toxic dust into the air, so we immediately paused our work and brought in certified professionals for asbestos abatement. They safely removed the hazardous tiles and ensured the environment was safe for further restoration.
Repairs and Restoration
After removing the asbestos and completing the necessary safety protocols, we focused on repairing and restoring the damaged rooms. The bathroom drywall had become soaked, so we removed and replaced it with new, moisture-resistant materials. We also replaced the damaged carpet in the living room with fresh, high-quality flooring that matched the homeowner’s style.
Rebuilding and Final Touches
The final step was all about transforming the affected rooms, not just restoring them, but improving them to look even better than before. We installed new, durable flooring in the laundry room and living room and completed the bathroom rebuild with updated fixtures and finishes. Our team took great care in ensuring every detail was in place to make the space look even better than before the water damage.
How Our Restoration Process Left Our Clients Thrilled
The clients were thrilled with the results of the restoration process. Their home was fully restored, but the upgrades made to the affected rooms exceeded their expectations. They were particularly impressed with the attention to detail and the seamless way we handled everything from water extraction to the final touches. Our team’s professionalism and commitment to quality left them feeling confident and relieved.
Contact Restoration Pros NY for Expert Water Damage Solutions
At Restoration Pros NY, we are committed to providing top-quality water damage restoration services in Plainview, NY, and surrounding areas. Whether you need water mitigation, mold remediation, or full reconstruction services, contact Restoration Pros NY at (631) 478-3672 or fill out an online form on our website. With our services, rest assured your home is in safe hands.
