At Restoration Pros NY, we recently completed a challenging water damage restoration in Saint James, NY, that showcased our expertise once again. In this case study, we’ll tell you about our project which involved helping a homeowner transform her flooded basement into the functional space she always wanted.
The Client’s Emergency Call
We received an emergency call from a homeowner in Saint James after a major rainstorm left several inches of water in her basement. When we came to her home, we found standing water throughout the basement area, severely damaging the drywall, ceiling, and flooring. Unfortunately, the homeowner’s insurance didn’t cover the damage, but we worked directly with her to create a restoration plan that fit her budget.
Tackling the Flooded Basement: Our Thorough Approach
To tackle this devastating emergency, we needed a reliable plan that would ensure a quick and efficient cleanup and restoration. Here’s what our process involved:
Water Extraction
The first step in our restoration process was removing the standing water from the flooded basement. We used high-capacity water extraction pumps designed for flood situations. These machines quickly removed several inches of water, minimizing further damage to the structure and materials.
Damage Assessment
We conducted a thorough assessment using our professional-grade moisture meters to determine the extent of secondary water damage. We discovered high moisture levels in the walls, ceiling, and flooring, requiring immediate action to prevent mold growth and structural damage.
Damaged Material Removal
To kick off the restoration process, we carefully removed all damaged materials to prepare the space for the next steps. This included:
- Wet Drywall: We removed the drywall to minimize the risk of mold growth and compromised structural stability.
- Ceiling Panels: We took down the ceiling panels to ensure no hidden moisture remained trapped above.
- Flooring: Waterlogged flooring was lifted and removed to allow the entire surface to dry thoroughly.
Thorough Drying
We set up drying zones using our commercial air movers and dehumidifiers. By doing this, we ensured the entire space dried evenly, speeding up the drying process and preventing further water-related problems.
Basement Rebuild
Once the basement was fully dry, we partnered with the homeowner to bring her vision to life. The rebuilding phase included:
- Moisture-Resistant Drywall: Installed throughout the space, this material offered durability and protection against future moisture issues.
- Ceiling Renovation: We updated the ceiling with modern panels that provided improved insulation.
- Waterproof Flooring: For a lasting solution, we laid down waterproof flooring, ensuring the basement would stand up to future challenges.
Client Satisfaction
Our client was thrilled with both our emergency response and the final results. With our team’s expertise and combined efforts, we turned a water-damaged space into a functional and beautifully renovated basement.
This Saint James project proves our commitment to providing top-quality water damage restoration services while working closely with homeowners to meet their specific needs and budget. Whether dealing with insurance-covered damages or working directly with homeowners, we pride ourselves on delivering exceptional results that exceed your expectations.
Your Home Deserves the Best: Contact Us for Water Damage Restoration!
For professional water damage restoration services in St. James, NY, and the surrounding areas, contact Restoration Pros NY at (631) 478-3672 or fill out the form on our website for a free estimate. Count on us for a quick response, a thorough approach, and lasting solutions.
